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Bar & Restaurant
 Enjoy our array of 'mouth-watering' Western, Asian & Vietnamese cuisine, serving breakfasts and all day dining at the hotel restaurant, or relax and enjoy a panoramic view of Hoan Kiem Lake from our bar & lounge located on the top-most 8th floor of the hotel.
 
 Zephyr Hotel's GYM
 Zephyr Hotel's GYM offers a fully range of GYM equipments
 
 Business Center
 The hotel business center offers you secretarial services, translation, photocopying, courier, facimile service, internet and email services. Please contact the receptionist if you need assistance after the opening hours.
 
 Adaptor
 The Housekeeping Department will be pleased to provide you with one upon request
 
 Air - Conditioning
 The Hotel is fully air-conditioned. Each room is equipped with a remote control unit, which can be used to adjust the temperature in each room to your comfort.
 
 Airlines Reservation and Re-confirmation
 You will find a list of Airline Reservation Offices in the back section of your Service Directory. If you need assistance for re-confirmation of flights, contact the Reception Desk
 
 Airport Transfers
 NoiBai International Airport is located about 40 minutes' drive from the Hotel. To make arrangements for transportation, please contact the Reception Desk.
 
 Baby Sitter
 Available upon request and a 6-hour lead time is required. Please contact the Housekeeping Department.
 
 Baggage Service
 Please contact the Concierge for storage or pick -up for departure.
 
 Credit Cards, Credit Arrangement and Cheque Encashment
 In settling your account, the Front Office Cashier accepts Travelers' Cheques and Credit Cards such as American Express, Visa International and Master Card. To establish other credit arrangements, please contact the Accountant Department. We regret that we do not accept personal cheques in settlement of your account or for encashment.
 
 Car Rental
 For Chauffeur-Driven cars, vans or taxis, please contact the Reception Desk on the Lobby Floor.
 
 Laundry, Dry - Cleaning and Pressing Services
 Collection :Before 9.00 am will be returned the same day At 8.00 pm
 Collection :After 9.00 am will be returned the next day by 11.00 am
 
 Mail and Message
 You will be notified of incoming mail, message and facsimile. For enquiries, please contact the Reception Desk.
 
 Mini - Bar
 Kindly refer to the price list which you will find in your room and mark the items consumed. This should be handed to the Reception Desk on your departure. Your mini-bar items will be replenished daily. Incase you do need additional items, please contact the Housekeeping Department.
 
 Newspaper
 Local and Foreign Newspaper Editions are available at the Lobby.
 
 Parcel Service
 Please contact the Reception Desk.
 
 Pets
 Pets are not permitted in the Hotel premises. We shall be very grateful for your kind cooperation.
 
 Sightseeing Tours
 A selection of tours of the city of Hanoi and beyond are offered by several Tour Companies. Information is available at the Information Desk.
 
 Taxi Limousine Service
 Should you require transportation, please contact the Information Desk.
 
 Wake up Service
 Kindly advise the Operator or the Reception Desk of the exact time you wish to have a 'wake up call'

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The restaurant
 Zephyr restaurant and coffeehouse features an array of 'mouth-watering' Western, Asian & Vietnamese cuisine, serving breakfasts and all day dining. Most affordable 'specialty dishes' are featured for the most discerning traveler and tourists alike.
 
 The Bar
 Zephyr bar & Lounge located on the top-most 8th floor of the building has a panoramic view of Hoan Kiem Lake and it's surrounding areas. Open daily at 4 pm through to mid-night, it is a place to unwind with dozens of international cocktails to choose from and listen to the soothing music of an international band

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